FAQ

Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?
Depending on Location, orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Made-to-order pieces are crafted to your measurements and typically require an estimated 4–6 weeks for delivery.

Can I cancel a Made-To-Measure order?
Cancellation Grace Period for Made-to-Order Pieces
We offer a 24–48 hour grace period after purchase for free cancellations (before production begins). After this window, cancellations are still accepted, but a partial refund will be issued. A set percentage (typically 30–50%) will be retained as a production and materials fee, depending on how far along the piece is in development.

Can I return Non-Made-To-Measure Orders?
Returns for Non–Made-to-Measure Orders
We gladly accept returns on non–made-to-measure pieces. To be eligible, items must be returned within 14 days of delivery, in their original condition, unworn, unwashed, and with all tags attached. Once your return is received and inspected, a refund will be issued to your original form of payment. Please note that customers are responsible for return shipping costs unless the item arrives damaged or incorrect.